After paying for and downloading this game, all there is is a white screen with sound from the game. Please let me know how I can get my money refunded.
After paying for and downloading this game, all there is is a white screen with sound from the game. Please let me know how I can get my money refunded.
I bought this because it looks like a great game for my two small children, but it wont even open!!! Needs to be updated so its iOS 8 compatible!
Everytime I open the app the music is on but the screen is white. I have ISO 8 please update!!
Please refund or fix the app so it works with the new iOS.
Why are the developers not listening to us and why are people still buying this? IT DOESNT WORK WITH iOS 8. Dont buy it, read the reviews and someone for the love of Pete, fix this so that our kids can find Elmo!
I want a refund. Open the app and its just a white screen. You can hear it but see nothing!
Giant waste of money since this app wont load past a solid white screen. Dont waste your money or time on this one people!
Sound is working but screen is white. Do Not Buy!!!
On both my iPad and iPhone 6 plus this app is nothing but a white screen. I must admit it is hard to find Elmo.
Im in the same boat. White screen and thats it. My toddler was desperate for Elmo on a plane flight and I didnt read reviews. Lesson learned and I want a refund!
I finally broke down and bought this app for my granddaughter. It will not open. All I get is sound no graphics. Learned that I need to read the reviews before I press the buy button. Makes me leery of buying other apps now. I want my money back
This is not right that this app doesnt work. All I get is a white screen and sound. The people who came up with this should update it so it works or they need to give people there money back!!! Dont buy this app it doesnt work and if I could give this app zero stars I would
I wish I would have read the reviews before purchasing this app. App does not work.
This app wont load past a white screen. Theres sound but no images... After paying $3 I was as grumpy as my daughter
Read reviews before purchase
Id like my 1.99 back please.
Only problems is that this app is a Elmo game for kids. As soon as you open this app the screen goes white and all you can do is walk in the dark and listen to Elmo talk!! $2 wasted!! Really wish I could get my money back!!!
Like others have reported, I bought this app for my child and it is unusable. App opens directly to a pure white screen. There is audio, but no graphics - no way to actually use the app. Attempted on iOS 8 / iPhone 6.
Should have read the reviews. App did not work and the company should repay the people who bought it or fix the app! So frustrating
Doesnt even work!!! I have a white screen and thats it and I just purchased it! I want a refund.